Shipping policy

Shipping Policy

Thank you for shopping with Sleiyd! Please review our shipping policy below for information regarding order processing and delivery.

Processing Time

In-Stock Items: In-stock items are processed and shipped within 1-2 business days. 

Special Order Items: Some products are ordered specifically for you after your purchase. Please allow 5-7 business days for these items to arrive to us for processing. Once received, items are quality checked and your order will be shipped out promptly. You will receive tracking information once your package is on its way. 

Important Notice: If your order contains both in-stock and special order items, your order may ship once all items are available. You will receive tracking information via email once your order has shipped.

Shipping Time

Once your order has shipped delivery typically takes 3–7 business days, depending on your location and the shipping carrier. Please note that delays may occur due to carrier issues that are beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a tracking number via email. 

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered. If you experience this issue, please contact the shipping carrier directly.

Delays

While we strive to deliver your order on time, we are not responsible for delays caused by shipping carriers, weather, or other unforeseen circumstances.

If you have any questions about your order, please contact us at contact@sleiyd.com

Text (662) 892-0240