Shipping policy

Shipping Policy

Thank you for shopping with Sleiyd! Please review our shipping policy below for information regarding order processing and delivery.

Processing Time

In-Stock Items: Orders containing in-stock products typically ship within 1-2 business days.

Special Order Items: To offer a wider selection of premium textures and lengths, some items are sourced specifically for your order and typically require 5-10 business days of processing before shipment.

Orders containing in-stock items typically process within 1-2 business days. (excluding weekends and holidays). Special order items require additional processing time as noted above. Once your order has been processed, you will receive a confirmation email with tracking information.

Important Notice: If your order contains both in-stock and special order items, the order may ship once all items are available. You will receive tracking information via email once your order has shipped.

Shipping Time

Shipping typically takes 3–7 business days, depending on your location. Please note that delays may occur due to carrier issues that are beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a tracking number via email. 

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered. If you experience this issue, please contact the shipping carrier directly.

Delays

While we strive to deliver your order on time, we are not responsible for delays caused by shipping carriers, weather, or other unforeseen circumstances.

If you have any questions about your order, please contact us at contact@sleiyd.com

Text (662) 892-0240